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Alibaba Referral System Operation-FAQ

Q: What is Alibaba.com's Referral System?
A: Alibaba Referral System allows suppliers to receive certain benefits if they share a link with a friend, through which the friend can join Alibaba's paid membership.

Q: How to get the link?
A: Step 1, log in and choose "Get Exclusive Link". Step 2, confirm the rules. Step 3: copy the link

Q: How to get the reward?
A: 1. The referred users registers or logs into Alibaba; 2. copies the exclusive link; and 3. makes a payment through the exclusive link and opens an account. 4. The referee will get the reward within 15 working days after the referred user opens the account.

Q: What if I forget the exclusive link?
A: Log into referral.alibaba.com and copy the link again.

Q: Who gets the reward if the referred user has been referred twice?
A: The referee whose link was first opened by the referred user.

Q: My friend opened an exclusive link I sent with account A, and then opened an account with account B. Is this counted as my referral?
A: No. You will only get the reward if your friend logs into account B and opens your exclusive link.

Q: What kind of referral states are there in the back stage of Alibaba Referrral System? What do they mean?
A: a) Failed, recommended by others - referred by someone else first (explanation: someone else made the referral first)
b) Effective referral, need attention - waiting for further progress (explanation: your friend has accessed the link but hasn't made the payment within 15 days after the referral)
c) Referral link expired - a new referral relationship can be established if your friend clicks on the Alibaba Referral System link again (explanation: your friend accessed the link but did not make the payment within 15 days)
d) Referral Successful (explanation: the referral is successful)
e) Failed, paid for the service